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Appreciative Inquiry is designed to help you understand complex problems so that you can start the process of solving them.It uses four stages to help you uncover more details about what's creating the problem, and then define actions that will improve the situation.The Drill Down technique will help you split your problem into smaller parts, each of which can then be solved appropriately.
So, being a confident problem solver is really important to your success.
Much of that confidence comes from having a good process to use when approaching a problem.
When your problem is simple, the solution is usually obvious, and you don't need to follow the four steps we outlined earlier.
So it follows that when you're taking this more formal approach, your problem is likely to be complex and difficult to understand, because there's a web of interrelated issues.
For example, consider this problem statement: "We have to find a way of disciplining of people who do substandard work." This doesn't allow you the opportunity of discovering the real reasons for under-performance.
The CATWOE checklist provides a powerful reminder to look at many elements that may contribute to the problem, and to expand your thinking around it.
Having good, strong problem solving skills can make a huge difference to your career.
Problems are at the center of what many people do at work every day.
Simplex involves an eight-stage process: problem finding, fact finding, defining the problem, idea finding, selecting and evaluating, planning, selling the idea, and acting.
These steps build upon the basic process described earlier, and they create a cycle of problem finding and solving that will continually improve your organization.